Privacy Policy – JourneyCarry
At JourneyCarry, operated by MORNOVA LIMITED, we value your trust and are committed to protecting your privacy. This policy outlines what personal data we collect, why we collect it, and how we use it to improve your experience with our store, which specializes in premium travel bags and accessories. By using our website, you agree to the terms of this Privacy Policy.
What Data We Collect
Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, shipping and billing addresses, and payment details.
Usage Data: We collect data on how visitors use our site (e.g., pages viewed, time spent, interactions) to improve performance and functionality.
Cookies: We use cookies—small text files stored on your device—to personalize your experience and analyze website usage.
How We Use Your Data
To Process Orders: Your personal and payment data is used to fulfill purchases, confirm transactions, and ship your orders.
To Enhance User Experience: Usage data and cookies allow us to understand visitor behavior and optimize website features.
To Communicate: We use your contact details to update you on your orders, respond to inquiries, and (if you opt in) send newsletters or promotions.
Data Storage
Your data is securely stored on our servers or trusted third-party platforms that comply with industry standards for data security. We take precautions to prevent unauthorized access, disclosure, or changes to your information.
Cookies
Cookies help us enhance your experience and improve our services. You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit the functionality of certain features.
Third-Party Services
We only share your data with trusted third parties necessary for our operations, including:
Payment processors to securely complete transactions
Shipping providers to fulfill orders
Review and analytics tools to improve service quality
We do not sell or distribute your data to unrelated third parties.
Your Choices
Access or Modify Your Data: You may request access to, correction of, or deletion of your personal data by contacting us.
Unsubscribe: All marketing emails include a link to opt-out.
Disable Cookies: Your browser settings allow you to manage or turn off cookies at any time.
Use of Collected Data
When you engage with our services, we collect only the personal data necessary for providing and improving those services. Your information is stored securely and not linked to unrelated data sources.
Communication
When you contact us by email or message, we may retain this communication to ensure we respond effectively and improve our support. These communications are stored securely and are not shared with third parties.
Cookies & Analytics
We use cookies to perform analytics and understand user behavior. This helps us improve the website experience for all visitors. You can disable cookies through your browser if you prefer.
Data Usage Purpose
We will only use your information for the purposes outlined in this policy unless additional consent is obtained.
Data Sharing
We do not share your data except as required for core business functions like payment, delivery, and customer service. All staff and partners adhere to strict confidentiality policies.
Privacy Policy Updates
This policy may be updated to reflect changes in our services or regulatory requirements. We recommend reviewing this page periodically for the latest updates.
Managing Your Data
You may request access to, changes to, or deletion of your personal data.
To unsubscribe from our newsletter, simply click the opt-out link in any of our emails.
If you wish to completely remove your data from our system, contact us directly.
Turning Off Cookies
Most browsers accept cookies by default, but you can adjust this through your settings. Please note that some features may not work as intended if cookies are disabled.
Contact Us
If you have any questions about this Privacy Policy or how your data is managed, feel free to contact us at:
📧 Email: mornovahelp@gmail.com
We regularly review our privacy practices to ensure compliance and transparency.
Company Name: MORNOVA LIMITED
Business Address: FLAT B01, 2/F, KIN TAK FUNG IND BUILDING, 174 WAI YIP STREET, KWUN TONG, HONG KONG
Registration Number: 77976414